IT Support Executive – Infrastructure, CCNA/MCSE/MCSA, MNC (TAC)

Responsibilities:

• IT Support for Company’s server room, backup status check, servers, Hyper-V VM, desktop, hardware, antivirus, anti-spam
• Corporate Network and Firewall Support such as SOPHOS UTM, CISCO L2/L3 Switches, WAN, LAN, VPN, DC, DHCP, DNS, TCP/IP, LAN, Wifi, Internet etc, System Administration
• Corporate Email Support, system administration and user account management
• Hardware Asset Procurement – Desktop PC, laptop, IT hardware, hardware repair / maintenance / replacement, OS installation, data recovery etc
• Hardware Asset Procurement such as Desktop PC, laptop, IT hardware, hardware repair / maintenance / replacement, OS installation, data recovery
• Manage ISP, cable vendor, OpenVPN and  vendor support, contract negotiation and renewal
• Remote Support via VNC, antivirus, email, OS issue, Open-office, OS license and activation
• End User Support to end users including PC, laptop, network, OS, internet etc
  System and Network Infrastructure related Projects
• IT Support Hotline (On Rotation Basis)

Requirements:

• Diploma in Information Technology or relevant qualification/discipline
• 2 to 5 years of corporate network/system support experience
• CCNA/CCNP/CCIE/MCSE/MCSA is advantageous
• Knowledge of Cloud Based Systems is an added advantage
• Able to handle multiple projects
• Location: Kallang / Aljunied (East)