Front Office Executive x 2 – Perm and 1 Yr Contract, West area (TAC)
Responsibilities:
- Handle incoming calls within the defined Service Level Agreement
- Identify Account
- Through a line of questions quickly identify the customer needs, gather required information and formalize the request within SAP CRM 1Office system
- Ensure immediate action by solving the request, create a RFQ for later follow up or assign more complex RFQ to Office Leader
- Manage the RFQ list in CRM and release follow up on Quotations to external sales
- Apply standard discounts, offers and pricing conditions according to defined sales policy
- Advice standard product leadtime to customer
- Handle general price enquiry
- Update Customer Master Data
Requirements:
- Degree in Business Administration / Marketing etc
- 1 to 2 years’ experience in customer service frontline
- Experience in SAP-CRM and ECC 6.0 are advantageous
- Salary: Negotiable
- MNC
- Location: Jurong West
- 2 vacancies – Perm and 1 Year Contract renewable or convertible
Interested candidates, please state last / expected salaries, notice period together with a recent photograph and email to: sales28@todaycareer.com.sg
In MS Words format preferred
Attn: Adelyne Chua (Registration Number: R1102056)
Attn: Adelyne Chua (Registration Number: R1102056)
TODAY’S CAREER PTE. LTD.
10 Anson Road International Plaza #30-13
Singapore 079903
Fax: 6227 6121
Employment Agency Number: 96C3160
GST Registration Number: 201008417
10 Anson Road International Plaza #30-13
Singapore 079903
Fax: 6227 6121
Employment Agency Number: 96C3160
GST Registration Number: 201008417