Front Office Customer Service Executive (1-year contract) (TSO)

1-year contract
Salary range: $2500-$3000
5 days work week / MNCs
Jurong (Transport at MRT)

(Front Office)

  • First point of contact via phone, fax and email
  • Ensure quality customer service level with quick response time and understanding customer needs
  • Handle incoming calls within the Service Level Agreement
  • Identify customer needs
  • Gather required information and formalize the request within SAP CRM 1 Office system
  • Create RFQ
  • Follow-up on quotationss to external sales
  • Handle general enquiry
  • Update Customer Master Data

Diploma in Business / Marketing or relevant
With or without experience (Training will be provided)

Experience in frontline customer service preferred
Experience in SAP-CRM and ECC 6.0 are preferred

Possess customer service mindset
Good communication and interpersonal skills
Highly-motivated individual

Interested candidates, please state last / expected salaries, notice period together with a recent photograph and email to: (In MS Words format preferred)
Attn: Serene Ong (Registration No.: R1102059)



10 Anson Road International Plaza #30-13
Singapore 079903
Fax: 6227 6121
Employment Agency Number: 96C3160
GST Registration Number: 201008417C


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