Customer Service Executive – Spare Parts, 6 Mths Contract to Perm (TAC)

Responsibilities:

  • Receiving inquiries from customers and agents in the regions
  • Generating spare parts quotations in SAP/Navision for installed machines and systems
  • Process spare parts orders and monitoring order status
  • Work with agents/HQ/colleagues to provide good services to meet customers’ needs
  • Clarifying technical specifications of parts with customers/HQ/Suppliers
  • Organize workflow to meet customer timeframe
  • Understand and discuss commercial/delivery terms with customers
  • Manage administration and able to response promptly to Customer inquiries and complaints
  • Customer service orientated, with competence to analyze and solve problems
  • Execute any other duties assigned

 

Requirements:

  • GCE ‘O’ / ‘A’ level / ITE or Diploma
  • 2 years of relevant experience
  • 1 to 2 years relevant experiences in customer service/indoor sales
  • Proficient in MS Office applications
  • Good customer service and coordination skills
  • Interest in accepting technical/product knowledge
  • Up to SGD 3500
  • Multinational Company (MNC)
  • Location: Jurong

 

Interested candidates, please state last / expected salaries, notice period together with a recent photograph and email to: sales28@todaycareer.com.sg
In MS Words format preferred
Attn: Adelyne Chua (Registration Number: R1102056)
TODAY’S CAREER PTE. LTD.
10 Anson Road International Plaza #30-13
Singapore 079903
Fax: 6227 6121
Employment Agency Number: 96C3160
GST Registration Number: 201008417
DEPOSIT RESUME